Office or Division:

Accounting Division

Classification:

Simple to Complex

Type of Transaction:

G2C- Government to Citizen, G2G- Government to Government

Who may avail:

Athletes, Coaches, National Sports Associations and other Government Offices.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Board Resolution

Office of the Board Secretary

Travel Order, Itinerary of Travel, Travel Completed and Airfare E-tickets

Sea and Air Travel Unit

Purchase Request and Requisition and Issue Slip

Bureau on Administrative,Finance and Management Services

Inspection and Acceptance Report, Issuance of Supplies and Materials and Acknowledgement Receipt for Equipment

Property Office

Other Documents as per the provided checklist per type of expense

Clients themselves

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Present the necessary documents for the liquidation and reimbursement.

1. Make initial assessment and check the completion of the documents required for the transaction.

NONE

4 to 7 days, depending on the intricacy and number of the components of the financial assistance

Accounting Staff

2. If not yet approved, endorsement of the reimbursement to the NSA Affairs Office for board approval.

NONE

30 mins- 1 hour

Accounting Staff

3. If already approved, forward to Records Office for Barcoding,

NONE

10 minutes

Accounting Staff

4. Process the disbursement voucher of the reimbursement.

30 mins- 1 hour

Accounting Staff

5. Certification from the Chief Accountant as to the correctness of the reimbursement.

NONE

Chief Accountant

6. Forward the voucher to the Bureau on Administrative, Finance and Management Services for endorsement to the Executive Director.

NONE

30 mins- 1 hour

Accounting Staff

Office or Division:

Assistance and Coordination Division

Classification:

G2C

Type of Transaction:

Simple Transaction

Who may avail:

Students from Public and Private Schools / General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Approved Request Letter

Valid Id

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

Register name in the log book and surrender ID

Request client/s to leave bag on a prescribed area

None

1 minute

In- charge staff

Assemble in the receiving area

Orient the client/s on the house

3 minutes

Staff- in- charge

Museum tour

Guide the client/s and explain the relevance of the memorabilia

25 minutes

Staff- in- charge

Log out and fill up comment form for service rendered

 Receive comment form

3 minutes

Staff- in- charge

Office or Division:

Assistance and Coordination Division

Classification:

Complex

Type of Transaction:

G2P – Government to Private

Who may avail:

National Athletes & Coaches / Philspada Athletes

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly notarized and accomplished  application form (original copy)

PSC - ACD

Official endorsement from the National Sports Association of their respective sport (original copy) 

National Sports Association

Duly notarized certification from the individual athlete or team captain for team event shall be in writing, duly attested by their respective coaches who rendered services at least six (6) months prior to the international competition 

NSA Affairs Office

Tournament details showing the following:

a.    Official result

b.    List of participating countries

c.     Frequency of the event 

Organizer / Official website

Certificates/Diploma of the award/s received

Organizer

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.    Secure application form from ACD

Provide the application form to the applicant or representative

N/A

15 to 30 sec.

In-charge staff

2.    Filled-up the form

Guide the applicants in filling up the forms

N/A

30 sec. to 1 min.

In-charge staff

3.    Attached the required documents

Check the submitted requirements

N/A

1 to 2 min

In-charge staff

4.    Submit to ACD

Receive the application

N/A

In-charge staff

Evaluation and endorsement

N/A

30 min. to 2 hrs

In-charge staff

Office or Division:

Assistance & Coordination Division

Classification:

Complex

Type of Transaction:

G2P – Government to Private

Who may avail:

National Athletes & Coaches / Philspada Athletes

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Daily Time Record

National Sports Association

Approved Board Resolution

Philippine Sports Communication

Communication Letter from NSAs’

National Sports Association

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.Submits the Daily Time Record to the Support Services

1.Received the DTR

N/A

Clerk III

2. Check the Total Trainings Days Present & number of absences

N/A

SGRO II

3.Verify the signatures of athletes and coaches, signature of the Head Coach and NSAs’ official

N/A

SGRO II

4. Incorporate all approved Board Resolution for implementation

•   Dropping

•   Inclusion

•   Revised Line – up

•   Approved/dis approved request for retro

•   Other communication that concerns athletes & coaches

N/A

N/A

SGRO II

SGRO II

5. Prepares the Monthly Report

•    Preparation of Report  depends on the number of athletes and coaches per sport, communication and approved resolution

N/A

1 -5 minutes

( 1 – 15  no.  athletes & coaches per NSA)

 
1 – 8 minutes

(1 – 30 no. athletes & coaches per NSA)

 
1 – 10 minutes

 ( 1 – 60 number of athletes & coaches per NSA)

SGRO II

6. Forward the Attendance Report to the Personnel Office for payroll

N/A

SGRO II

Office or Division:

Athletes’ Quarters Office

Classification:

Simple

Type of Transaction:

Gov’t. To Gov’t. / Private

Who may avail:

National Athletes/Coaches and Transient duly approved by PSC Chairman or Executive Director.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Signed billeting request letter :

-       Names,  number of persons to be billeted and duration must be indicated

 Priority for billeting ( National athletes, coaches and trainers )

From Requesting Party:

-       For NSA’s ( signed by NSA President / Sec. General )

-       Walk – in / Transient ( Non-NTP athletes,coaches etc.)

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

FOR APPROVAL:

1. Submit letter request for billeting at Records office for bar coding.

Receive request letter & check the completeness of submitted supporting documents as per request ( with bar code )

Forward the said request to concerned office
( NSAAO or SFD ).

None

5 minutes

Records Staff

Check submitted billeting request and forward to Dormitory office for comment regarding the availability of dormitory. 

None

15 minutes

NSAAO / SFD Staff

Make a comment regarding the availability of the dormitory for billeting. Forward request with comments to NSAAO / SFD

None

10 – 15 minutes

Dormitory Staff/Head

Endorse request to BCSSS office for approval

None

5 minutes

 NSAAO Staff

Approval of the billeting request

None

1 – 3 days

DED - BCSSS 

Forward the approved billeting request to NSAAO / SFD

None

5 minutes

BCSSS staff

Email to dormitory office a copy of the approved request

None

5 minutes

NSAAO / SFD staff

 Approved billeting request:

1. Present the approved letter request and any valid ID at the Dormitory Office.

•   Check the approved request for billeting thru email from NSA Affairs Office.

•   Verification/Identification of guest/s

•   Request the client to fill – up the Admission Form.

None

15 minutes

Dormitory Office Head

Dorm Attendant

2. Secure a copy, read House Rules and Regulations and sign/conforme

Give client a copy of the PSC Approved House Rules and Regulations and Guidelines for Admission

None

10 minutes

Dormitory Office Head

Dorm Attendant

3. Attendance by the client for orientation of the House Rules and Regulations and Guidelines for Admission.

Orient client with the House Rules and Regulations and guidelines before admission

None

30 mins. – 1 hour
( per sport / client )

Dormitory Office Head

Dorm Attendant 

4. Presentation of personal belongings before admission to dormitory.

Inspection of personal belongings to be brought inside the dormitory

None

5 minutes ( per athlete/coach )

Dormitory Office Head

Dorm Attendant

5. Receive Dormitory supplies/beddings and sign issuance slip

Issues supplies
( Ask clients to sign issuance / borrowers slip )

None

10 minutes

Dormitory Office Head

Dorm Attendant 

6. Proceed to assigned room.

Accompany client to be assigned room.

None

5 minutes

Dormitory Office Head

Dorm Attendant 

Office or Division:

Athletes’ Quarters Office

Classification:

Simple

Type of Transaction:

Gov’t. To Gov’t. / Private

Who may avail:

National Athletes/Coaches and Transient duly approved by PSC Chairman or Executive Director.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

NSA PRESIDENT/Secretary – General’s Request Letter.

From Requesting Party

Names and Number of Persons to be billeted.

Requesting Party

Accommodation Form

Dormitory Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Proceed to Dormitory Office and return the issued key, supplies and beddings

Check issued / returned beddings and inspect vacated dormitories.  

None

30 - 45 minutes
( per dorm / room )

Admin Assistant
Dorm Attendant

Prepare an incident report regarding the status of vacated dormitories ( lost and damages ) 

15 minutes

Admin Assistant
Dorm Attendant

Office or Division:

Athletes’ Quarters Office

Classification:

Simple

Type of Transaction:

Gov’t. To Gov’t. / Private

Who may avail:

National Athletes, Coaches and Trainers duly approved by PSC  Board.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Approved current year’s line up of National athletes, coaches and trainers for each NSA   ( National Sports Association ) by the PSC Board.

Exclusive for  National athletes, coaches and trainers only )

From NSA Affairs Office :

Each NSA must submit current year’s line up ( list of national athletes, coaches and trainers for approval from PSC Board )

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

FOR APPROVAL: 

1. Laundries will be brought by billeted / non billeted national athletes, coaches and trainers to laundry area.
( Based on a daily laundry schedule for each sport).

Receive, count and check the written number of laundries / clothes  brought by the national athletes, coaches and trainers.

None

30 minutes per laundry
( per athlete / coach /
trainer )

Laundry Staff

Operate washing machine & dryers to ensure the efficiency of the said machine. Washing and drying of clothes.

None

1 ½ - 2 hours per
laundry
(per athlete / coach /
trainer)

Laundry Staff

Assist national athletes, coaches and trainers in folding of their washed clothes.  Recounting of laundries )

None

30 mins – 1 hr. per laundry
( per athlete / coach/
trainer )

Laundry Staff

Issue washed clothes of athletes & coaches

None

10 minutes

Laundry Staff

Office or Division:

Athletes’ Quarters Office

Classification:

Simple

Type of Transaction:

Gov’t. To Gov’t. / Private

Who may avail:

National Athletes, Coaches and Trainers duly approved by PSC  Board.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Approved current year’s line up of National athletes, coaches and trainers for each NSA   ( National Sports Association ) by the PSC Board.

Exclusive for  National athletes, coaches and trainers only )

From NSA Affairs Office :

Each NSA must submit current year’s line up ( list of national athletes, coaches and trainers for approval from PSC Board ) 

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

FOR APPROVAL: 

1. Request mineral water allocation from dormitory office by national athletes, coaches and trainers.

Ask representative to receive the allotted mineral water supply for each sport.

None

5 minutes

Dormitory Staff/Head

Assist the national athletes and prepare the allotted  mineral water supply for each sport.

None

5 minutes

Dormitory Staff/Head

Issue allocated mineral water to athletes & coaches

None

5 minutes

Dormitory Staff/Head

TOTAL

None

3 days
7 hours
30 minutes

Office or Division:

Bids and Awards Committee

Classification:

Simple to Complex

Type of Transaction:

G2B, G2G

Who may avail:

All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Purchase Request and Requisition and Issue Slip (1 copy)

End-User Unit

Technical Specifications/Terms of Reference (1 copy)

End-User Unit

Approved Budget for the Contract (ABC) (1 copy)

Procurement Office

Invitation to Bid (1 copy)

BAC Secretariat

Bidding Documents (1 copy)

BAC Secretariat

Abstract of Bids (1 copy)

BAC Secretariat

BAC Resolution (1 copy)

BAC Secretariat

Notice of Award (2 copies)

BAC Secretariat

Contract (3 copies)

Legal Affairs Office

Notice to Proceed (2 copies)

BAC Secretariat

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.  Submission by the Procurement Office of the purchase request and other supporting documents relative to the bid.

Schedule the Bidding Process/Activities

None

1 Day

BAC Secretariat

Evaluate the purchase request and supporting documents relative to the bid.

None

3 Days

BAC Secretariat

Schedule the pre- procurement conference.

None

1 Day

BAC Secretariat

2.  Attendance by the End-User to the pre-procurement conference.

Conduct the Pre- procurement conference for projects with Approved Budget for the Contract (ABC) of more than Php2,000,0000 for goods and services; Php5,000,000.00 for infrastructure projects or Php1,000,000.00 for consultancy services.

None

1 Day

•BAC
•BAC Secretariat
•Technical Working Group (TWG)
•Consultant
•End-User

Posting of the Invitation to Bid (ITB) in the PhilGEPS, PSC, website, newspaper of general circulation and conspicuous place within the PSC.

None

7 calendar days for Small Value Procurement

26 calendar days (minimum) for public bidding as per RA9184

BAC Secretariat

3.  Attendance by the end-user and prospective bidder of the pre-bid conference.

Conduct the Pre- Bid Conference.

None

1 Day

• BAC
•BAC Secretariat
•TWG
•Consultant
•Observers
•End-User

4. Purchase of the bidding documents by the prospective bidder.

Upon payment of fees by the prospective bidder, release the bidding documents.

Standard Rates Pursuant to the Revised IRR of R.A. No. 9184.

  30 minutes

BAC Secretariat

5. Submission of bid by the bidder.

Receive the Bid of the Bidder.

None

5 minutes

BAC Secretariat

6.  Attendance by the bidder and end-user of the Opening of Bids

Conduct the Opening of Bids.

None

1 Day

• BAC
•BAC Secretariat
•TWG
•Consultant
•Observers
•End-User

Conduct the Bid Evaluation.
Convene on the result of the Opening of the Bid.

None

7 calendar days pursuant to R.A. No. 9184 and its Revised IRR

BAC

7. Submission by the bidder of the Post- Qualification requirements.

Conduct the Post- Qualification.

None

5 Days

BAC through its TWG

Prepare BAC Resolution.

None

1 Day

BAC Secretariat

Approve and sign the BAC Resolution.

None

1 calendar day

BAC

Head of Procuring Entity (HoPE)

Prepare the Notice of Award.

None

1 calendar day

BAC Secretariat

Approve and sign the BAC Resolution.

None

1 calendar day

BAC

Head of Procuring Entity (HoPE)

Prepare the Notice of Award.

None

1 calendar day

BAC Secretariat

Sign of the Notice of Award.

None

1 Day

Head of Procuring Entity (HoPE)

8. Receipt of the Notice of Award by the winning bidder.

  Issue the Notice of Award.

None

1 Day

BAC Secretariat

9. Posting of the Performance Bond by the winning bidder.

  Receive the Performance Bond.

None

1 calendar day

BAC Secretariat 

Submit pertinent documents to the Legal Affairs Office for preparation of contract.

None

1 calendar day

BAC Secretariat

Prepare the Contract of Service.

None

1 calendar day

Legal Affairs Office 

10. Signing of the Contract by the winning bidder.

Issue the Contract for the signature of the winning bidder.

None

1 calendar day

BAC Secretariat

Submit the contract for approval and signing of the HoPE.

None

1 calendar day

BAC Secretariat, Office of the Executive Director

11. Receipt of the signed Contract by the winning bidder

Issue the signed and notarized copy of the Contract to the winning bidder

None 

1 calendar day 

BAC Secretariat

Prepare the Notice to Proceed

None

1 calendar day

BAC Secretariat 

Sign the Notice to Proceed

None

1 calendar day

Head of Procuring Entity (HoPE)

Office or Division:

BUREAU ON ADMINISTRATIVE, FINANCIAL, and MANAGEMENT SERVICES

Classification:

SIMPLE

Type of Transaction:

INTER-OFFICE

Who may avail:

ACCOUNTING DIVISION, ASSISTANCE AND COORDINATION DIVISION, NSA AFFAIRS OFFICE, PROCUREMENT OFFICE, and OTHER PSC OFFICES

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

ACTION SLIP with recommendation from Division Chief/Section Head

BOARD RESOLUTION granting approval of financial assistance

PAYMENT TO SUPPLIER

PAYROLL PROCESSING

Office where the request originated from

CLIENT
STEPS

AGENCYACTION
S

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

 Office requesting approval submits the financial request to the BAFMS Office

 STEP 1:

BAFMS staff reviews the document; verifies the correctness and completeness of its attachments

STEP 2:

BAFMS staff receives and logs the particulars of the document

STEP 3:

DED-AFMS affixes their signature on the document

STEP 4:

Document for receipt of the next Office for processing/ implementation

 NONE

 1-2 DAYS

STEPS 1 & 2:

BAFMS STAFF

STEP 3:

DED-AFMS

STEP 4:

BAFMS STAFF, BUDGET DIVISION, ACCOUNTING DIVISION, PROCUREMENT OFFICE, OTHER PSC OFFICES

Office or Division:

BUREAU ON ADMINISTRATIVE, FINANCIAL, and MANAGEMENT SERVICES

Classification:

SIMPLE

Type of Transaction:

INTER-OFFICE

Who may avail:

ACCOUNTING DIVISION, ASSISTANCE AND COORDINATION DIVISION, NSA AFFAIRS OFFICE, PROCUREMENT OFFICE, and OTHER PSC OFFICES

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

ACTION SLIP with recommendation from Division Chief/Section Head

BUDGET UTILIZATION REQUEST certified by the Head of the Budget Office

DISBURSEMENT VOUCHER and

JOURNAL ENTRY VOUCHER certified by the Chief Accountant

Office where the request originated from

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

 Office requesting endorsement submits the voucher/ document to the BAFMS Office

 STEP 1:

BAFMS staff reviews the document; verifies the correctness and completeness of its attachments

STEP 2:

BAFMS staff receives and logs the particulars of the document

STEP 3:

DED-AFMS affixes their signature on the document

STEP 4:

Document for receipt of the next Office for processing/ implementation

 NONE

1-2 DAYS

STEPS 1 & 2:

BAFMS STAFF

STEP 3:

DED-AFMS

STEP 4:

BAFMS STAFF, OFFICE OF THE EXECUTIVE DIRECTOR

Office or Division:

Bureau on Coordinating Secretariat and Support Services

Classification:

Complex

Type of Transaction:

Simple Complex and Highly Technical

Who may avail:

Heads under the Bureau only

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Action Slip with recommendation of Division / Section Head

Office of Division / Section Head

Letter request with PSC Records Office barcode

Records Office

Document attachments to support recommendation of Division/Section Head

Endorsing BCSSS Division

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.    Submit documents for initial assessment and verification

1.    Receive the required documents and check for completeness

None

3 Minutes

BCSSS Staff

2.    Give logbook to receiver of document for document turnover proof

2.    Sign the client log book if documents are complete

None

1 Minute

BCSSS Staff

3.    Log document received in computer log

None

3 Minutes

BCSSS Staff

4.    Review document and endorse to the DED for action

None

5 Minutes

BCSSS Staff

5.    Final assessment of document and approval of the DED

None

3 Minutes

Deputy Executive Director

6.    Logging of document of DED’s approval / action

None

3 Minutes

BCSSS Staff

7.    Routing and endorsement of document to office of origin for processing / implementation

None

5 Minutes

BCSSS Staff

Office or Division:

Bureau on Coordinating Secretariat and Support Services

Classification:

Simple Complex and Highly Technical

Type of Transaction:

G2G (Inter-Office)

Who may avail:

Deputy Executive Director

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Action Slip with recommendation of Deputy Executive Director

Office of the Deputy Executive Director

Document attachments to support recommendation of the Deputy Executive Director

BCSSS Division which endorsed the document

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.    Submit documents for initial assessment and verification

1.    Receive the required documents and check for completeness

None

3 Minutes

BCSSS Staff

2.    Give logbook to receiver of document for document turnover proof

2.    Sign the client log book if documents are complete

None

1 Minute

BCSSS Staff

3.    Log document received in computer log

None

3 Minutes

BCSSS Staff

4.    Review document and endorse to the DED for action

None

5 Minutes

BCSSS Staff

5.    Final assessment of document and endorsement for the decision of the ED

None

3 Minutes

Deputy Executive Director

6.    Logging of document with the DED’s endorsement to the ED

None

3 Minutes

BCSSS Staff

7.    Routing and endorsement of document to the office of the ED

None

5 Minutes

BCSSS Staff

Office or Division:

Bureau on Coordinating Secretariat and Support Services

Classification:

Simple Complex and Highly Technical

Type of Transaction:

G2G (Inter-Office)

Who may avail:

National Sports Programs Secretariat Head

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Project Proposal

National Sports Program Secretariat

Board Resolution

Board Secretary

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.    Submit Project Proposal for initial assessment

1.    Presentation of Proposal to the Deputy Executive Director

None

3 Minutes

National Sports Program Secretariat Head

2.    Endorsement of Project Proposal to the Executive Director

2.    Logging of document with the DED’s endorsement to the ED

None

3 Minutes

Deputy Executive Director

3.    Routing and endorsement of document to the office of the ED

None

5 Minutes

BCSSS Staff

4.    Review document and endorse to the Board Secretary for Board Approval

None

2 Weeks

Executive Director

5.    Board Meeting

None

1 Day

Board

6.    Board Resolution Release

None

1 Week

Board Secretary

7.    Implementation of Board Resolution Approval through National Sports Event

None

National Sports Program Secretariat

8.    National Sports Event

None

8 Days

National Sports Program Secretariat

9.    Submission of Post-Event/ Terminal Report

None

3 Days

National Sports Program Secretariat Committee Heads

Office or Division:

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Commission Proper / Board Secretary Office

Classification:

Complex

Type of Transaction:

G2G – Government to Government

Who may avail:

Internal Offices of the PSC:

NSA Affairs Office, Office of the Chairman, Office of the Executive Director, Bureau of Coordinating Secretariat and Support Services

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Endorsement (from the Chairman and/or endorsement with the signature of the Executive Assistant of the Chairman, Executive Director, Deputy Executive Director)

PSC - Office of the Chairman, Office of the Executive Director, Bureau of Coordinating Secretariat and Support Services

Memorandum/ Request Letter

PSC - Appropriate Offices

(for NSAs: should be from the Authorized Signatory of the NSA)

* For NSAs:

     NSA affairs Checklist

     Breakdown of Expenses   
       

PSC - NSA Affairs Office

*For Procurement:

    Scope of Work

    Approved Budget of Contract (ABC)

    Project Proposal

    Feasibility Study / Financial Study

    Quotation

    Technical Descriptions of the Project

    Purchase Request (PR)

    Requisition and Issue Slip (RIS)   

PSC - Procurement Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

Forward Request to the
Board Secretary Office

Step 1: Receive all requests for agenda

None

3 days before the scheduled Board meeting

Information Officer, Board Secretary II

Step 2: Evaluation of Requests

None

3 days before the scheduled Board meeting

Board Secretary, Information Officer

Step 3: Preparation of Agenda

None

From the day after the last Board Meeting up until 2 days before the scheduled Board meeting

Board Secretary, Writer-Researcher

Step 4: Release of Notice of meeting and Agenda

None

2 days before the scheduled Board meeting

Board Secretary, Information Officer, Secretary

Office or Division:

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Commission Proper / Board Secretary Office

Classification:

Complex

Type of Transaction:

G2G – Government to Government

Who may avail:

Internal Offices of the PSC

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Agenda

PSC - Board Secretary Office

Written or recorded documentation of the Board meeting

PSC - Board Secretary Office

Minutes of the meeting

PSC - Board Secretary Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

Board Meeting

Preparation of the Minutes of the meeting

None

3 Days after Board Meeting or 5 Days in case extraordinary volume

Board Secretary, Writer-Researcher

Preparation of Board Resolutions for approved and denied requests.

None

3 Days after Board Meeting or 5 Days in case extraordinary volume

Board Secretary, Writer-Researcher

Office or Division:

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Commission Proper / Board Secretary Office

Classification:

Complex

Type of Transaction:

G2G – Government to Government

Who may avail:

PSC - Chairman, Executive Director, Deputy Executive Director

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Endorsement to process referendum

PSC - Office of the Chairman, Office of the Executive Director, Bureau of Coordinating Secretariat and Support Services

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

Forward Request to the
Board Secretary Office

Step 1: Preparation of urgent matters through referendum

None

2 Days upon the receipt of the request

Information Officer, Board Secretary II

Step 2: Preparation of the Referendum

(With the Signature of at least three members of the PSC Board)

None

Upon the signing of the Board members

Members of the PSC Board

Office or Division:

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Commission Proper / Board Secretary Office

Classification:

Simple and Complex

Type of Transaction:

G2G – Government to Government

Who may avail:

PSC - Board Secretary Office

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Agenda and its corresponding attachments

PSC - Board Secretary Office

Deferred items in the agenda

PSC - Board Secretary Office

Minutes of the meeting

PSC - Board Secretary Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

Board Meeting

Step 1: Preparation of photocopies of the minutes, agenda, attachments labeled per Board meeting

None

4-7 Days

Secretary, Information Officer, Messenger

Step 2: Preparation of photocopies of Board Resolutions, Certification and Referendum and its attachments.

None

4-7 Days

Secretary, Information Officer, Messenger

Step 3: Compilation of the Board Resolutions, Certifications and Referendum with attachments for bookbinding.

None

End of the Year

Secretary, Information Officer, Messenger

  * For Deferred Items

Archiving

None

3 days after the Board meeting

Information Officer, Board Secretary

Office or Division:

Budget Division

Classification:

Simple

Type of Transaction:

G2G - Government to Government, G2B - Government to Business Entity, G2P– Government to Public

Who may avail:

Employees, Athletes, Coaches, National Sports Association and others

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Approved Request Letter/Billing Statement (Utilities/Communications/Internet/General Services)

Concerned Office

Board Resolution (Financial Assistance/Sponsorship)

Board Secretariat

Purchase Order & BAC Resolution (Purchase of Supplies/Equipment)

Procurement Office / BAC Office

Itinerary of Travel/Travel Order (Travel Allowance)

Sea and Air Travel Unit

Board Resolution/Accounting computation of Reimbursement (Reimbursement)

Board Secretariat/Accounting Division

Endorsement/Action Slip from BAFMS/Executive Director’s Office/Chairman’s Office (All approved request for allotment of funds)

Bureau of Administrative, Finance, Management Services Office / Executive Director’s Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1)   Endorse approved request through Action Slip (c/o BAFMS Office/Executive Director’s Office)

1)  Received the documents and check the completeness

None

5-10 minutes

Admin. Assistant III
 

2)  Log the received documents

None

3-8 minutes

3)   Start Processing the request

3.1)  Prepare Budget Utilization Request and Status/Obligation Request and Status

3.2) Sign the BURS/ORS

3.3) Photocopy and log the signed BURS/ORS

None

None

5-10 minutes

3-5 minutes

5-10 minutes

Admin. Officer II

Chief, Budget Division

Admin. Assistant III

4)   Forward documents to Accounting Division

None

3 minutes

Admin. Assistant III

Office or Division:

Cashier’s Office

Classification:

Simple

Type of Transaction:

G2G- Government to Government, G2C- Government to Citizen, G2B- Government to Business Entity

Who may avail:

All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Order of Payment, Statement of Account, Valid Ids

Accounting Office / BAC Office / Operation Division

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1    Secure  Order of Payment from Accounting / Bid / Sports Facilities Division

2    End-user (requesting party) present Order of Payment / Statement of Account to Cashier Office

3. Requesting party pays the Collecting Officer whether in cash or checks

4. Receives Official Receipt from Collecting Officer

1.Person in-charge issues corresponding Order of Payment

2.Collecting Officer receives Order of payment /Statement of Account then prepares an official receipt.

3. Collecting Officer receives payment of cash/checks

4. Collecting Officer issues Official Receipts

NONE

NONE

Based on transactions

NONE

5 minutes

4 minutes

4 minutes

1 Minute

Person-in-charge

Collecting Officer

Collecting Officer

Collecting Officer

Office or Division:

Cashier’s Office

Classification:

Simple

Type of Transaction:

G2G-Government to Government, G2C- Government to Citizen, G2B -Government to Business Entity

Who may avail:

All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Official Receipts, Valid IDs, Authorization,

Cashier’s Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Proceed to Cashier’s Office and present valid ID

Verify if all requirements are complete

NONE

1 minute

Releasing Staff

2. If documents / requirement are complete, Clients will prepare the Official Receipts  corresponding to the checks

Receives Official Receipts corresponding to the checks and attached to the vouchers

None

5 minutes

Releasing Staff

3. Clients signs in the Warrant Register and Disbursement voucher as proof that the check was received

Releasing Staff makes sure that the warrant and vouchers was already signed by the clients.

None

2 minutes

Releasing Staff

4. Clients receives the checks with supporting documents (withholding tax form)

Releasing Staff gives the checks to the Clients

None

1 Minute

Releasing Staff

Office or Division:

Information Systems Unit

Classification:

Simple

Type of Transaction:

G2G - Government to Government

Who may avail:

PSC Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

ISU Service Request Form

ISU Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.1 End-user (requesting party) must accomplish and submit ISU Service Request Form to the ISU office before the service to be rendered on the areas of hardware network, software and applications.

1.1 ISU help desk will receive and check the submitted service request form and schedule the service to be rendered

None

5 minutes

ISU Staff

1.2 Request that is beyond the PSC-ISU operations manual and policies must be approved and endorsed by the higher authority (head of the requesting party), to ensure accountability on whatever damage or loss it may cause on the ICT resources and services.

1.2 ISU technical support staff will troubleshoot the hardware or network and fix problems

None

15 minutes to 1 Day

ISU Staff

1.3 Inform the end-user on completion of service. Provide remarks / recommendation in the service request form if needed.

None

3 minutes

ISU Staff

Office or Division:

Information Systems Unit

Classification:

Simple

Type of Transaction:

G2G - Government to Government

Who may avail:

PSC Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

ISU Service Request Form

ISU Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO BE PAID

PROCESSING
TIME

PERSON
ESPONSIBLE

1.1 End-user (requesting party) must accomplish and submit ISU Service Request Form to the ISU office before the service to be rendered on the areas of software and applications.

1.1 ISU help desk will receive and check the submitted service request form and schedule the service to be rendered

None

5 minutes

ISU Staff

1.2 Request that is beyond the PSC-ISU operations manual and policies must be approved and endorsed by the higher authority (head of the requesting party), to ensure accountability on whatever damage or loss it may cause on the ICT resources and services.

1.2 ISU technical support staff will analyze needed assistance on the software and applications and provide assistance or service required.

None

15 minutes to 2 hours

 

ISU Staff

1.3 Inform the end-user on completion of service. Provide remarks / recommendation in the service request form if needed.

None

3 minutes

ISU Staff

Office or Division:

Information Systems Unit

Classification:

Complex

Type of Transaction:

G2G - Government to Government

Who may avail:

PSC Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Preventive Maintenance Schedule

ISU Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1.1 The ISU has provided a yearly calendar of maintenance and monitoring for implementation per scheduled bureau / offices, inform each office prior conduct of the activity

None

5 minutes

ISU Staff

1.2 Maintenance, including tests, adjustments, and upgrades or parts replacement, performed specifically to prevent faults from occurring.

None

30 minutes to 1 Day

ISU Staff

1.3 Monitoring by performing inventories and updates on the records of equipment and software.

None

1 hour

ISU Staff

1.4 Inform the users on the status of their equipment and provide recommendations if needed.

None

10 minutes

ISU Staff

Office or Division:

Legal Affairs Office

Classification:

Simple and Complex

Type of Transaction:

G2G,G2C, G2B

Who may avail:

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, NSA’s and Other PSC Offices

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly endorse requesting letter/documents with necessary documents

Requesting Party; Office of the Chairman, Office of the Executive Director, Office of the Commissioner’s, NSA’s, and Other Offices

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Endorse the requesting letter/documents subject for legal opinion with all necessary attachment.

1. Receives all the Incoming Documents and assures that all of the necessary attachment are available

None

30 minutes

Administrative Aide II

2. Initially review the request. Then, primarily prepares legal opinion or may assign Legal Researcher for further research of materials, if needed.

 None

10 days

(In case the Head of Legal Affairs Office prepares the legal opinion)

Head, Legal Affairs Office

3.If assigned by the Head, Legal Researcher will conduct further research and/or applicable materials

None

5 days

Legal Researcher

4. The Head will collate the materials searched by the Legal Researcher and finalized the Legal Opinion Requested, then signed it.

None

5 days

Head, Legal Affairs Office

5. After the head signed the Legal Opinion, it will be forwarded to the staff for distribution to appropriate office(s) where the request originated.

None

30 minutes

Administrative Aide II/ Legal Assistant

Office or Division:

Legal Affairs Office

Classification:

Simple

Type of Transaction:

G2G, G2C, G2B

Who may avail:

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, NSA’s and Other PSC Offices

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly endorse requesting letter/documents for financial assistance with necessary documents

Requesting Party; Office of the Chairman, Office of the Executive Director, Office of the Commissioner’s, NSA’s, and Other Offices

Board Resolution approving the said financial assistance

Board Secretary

Latest Summary of Unliquidated Financial Assistance of NSA’s

Accounting Office

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Endorse the requesting letter/documents of Financial Assistance subject for preparation of Affidavit of Undertaking

1. Receives all the Incoming Documents and assures that all of the necessary attachment are available

 None

10 minutes

Administrative Aide II

2. Initially review the request and draft the affidavit of undertaking subject for Review by the Head

None

40 minutes

Legal Researcher

3.The Head will review the draft, suggest revisions if necessary and forwards the draft back to legal researcher for editing after requesting for the Statement of Unliquidated Financial Assistance of the NSA or other sports organization concerned from the Accounting Office.

None

1 hour

Head, Legal Affairs Office

4. After such, the head will provide its initials and forward the AU to staff

None

5 minutes

Head, Legal Affairs Office

5. For the final step, 3 copies ofAU will be forwarded to the requesting party, advice to have it notarized and distribute one (1) copy to Cashier (COA) and one (1) copy to Legal for filling and one (1) copy to the requesting party

Notarial Fee

(P100.00) 

To be paid at chosen Notarial Public

30minutes

Administrative Aide II/ Legal Assistant

Office or Division:

Legal Affairs Office

Classification:

Simple

Type of Transaction:

G2G,G2C, G2B

Who may avail:

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, NSA’s and Other PSC Offices

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly endorse requesting letter/documents with necessary documents

Requesting Party; Office of the Chairman, Office of the Executive Director, Office of the Commissioner’s, NSA’s, and Other Offices

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Endorse the requesting letter/documents subject for preparation of various letters with all necessary attachment.

1. Receives all the Incoming Request/Documents and assures that all of the necessary attachment are available

1.1  If the attachment is incomplete, the request is immediately returned to the requesting party

1.2  If the attachment is complete the LO Admin Aide will forward it to the LO-Head for review

 None

30 minutes

Administrative Aide II

2. Initially review the request. Then, primarily prepares correspondence or may assign Legal Researcher for further research of materials, if needed.

None

3days

Head, Legal Affairs Office/

Legal Researcher

3.The draft correspondences are forwarded to the signing authority authorized to represent the PSC based on the nature of the correspondence

None

10 minutes

 Administrative Aide II

4. The Legal Office sends out the signed correspondence through the Records Office upon the instruction of the requesting party/office concerned

None

30 minutes

Administrative Aide II/ Legal Researcher

5. The signed correspondences will be photocopied and distribute the copy to the parties concerned then files the filling copy for records purposes

None

30 minutes

Administrative Aide II/ Legal Assistant

Office or Division:

Legal Affairs Office

Classification:

Simple

Type of Transaction:

G2G,G2C, G2B

Who may avail:

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, PSC BAC’s Office, Procurement Office and Head Offices of PSC

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly endorse requesting letter/documents with necessary documents

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, PSC BAC’s Office, Procurement Office and Head Offices of PSC

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Endorse the requesting letter/documents subject for preparation of Various Contracts and Memorandum of Agreement (MOA)with all necessary attachment.

1. Receives all the Incoming Request/Documents and assures that all of the necessary attachment are available

1.1        If the attachment is incomplete, the request is immediately returned to the requesting party

1.2        If the attachment is complete the LO Admin Aide will forward it to the LO-Head for review

None

10 minutes

Administrative Aide II

2. Upon initial review, the LO-Head prepares the contracts (BAC related) or delegates to the Admin. Assistant II/Legal Researchers for contract preparation.

None

Simple/Ordinary Contract: 1day

BAC Related: 3 days

Head, Legal Affairs Office/

Legal Researcher

3.The prepared contract is forwarded to the requesting party for signature first of the contracted party and witnesses before the signing of the Chairman.

None

1 day

Administrative Aide II

4. The contract, containing the signature of the contract party and witnesses, is forwarded to the Office of the Acting Executive Director for his initial and endorsement to the Chairman for signing.       

None

1day

Administrative Aide II/ Legal Researcher

5. The signed contract is forwarded to the Legal Office for notarization. 

If all the pages are signed, the LO-Admin. Aide II submits the signed Contracts/MOAs to the Notary Public for notarization. The LO-Admin Aide II photocopies the notarized Contracts/MOAs and distributes copies to the following: 

• 1 original copy for the contracted party 

• 1 photocopy for the PSC concerned offices (PSC BAC, Procurement, NSAO, Personnel or Accounting)

• 1 original copy for the LO-Admin. Assistant II/Legal Researcher II (as copy of the Legal   Office)

• 1 photocopy for the LO-Admin. Assistant II (to be attached as supporting documents on the liquidation of the cash advance received for notarization purposes) 

Notarial Fee

(P100.00)

To be paid at chosen Notarial Public

2 hours

Administrative Aide II/ Legal Assistant

Office or Division:

Legal Affairs Office

Classification:

Simple

Type of Transaction:

G2G,G2C, G2B

Who may avail:

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, NSA’s and Other PSC Offices

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly endorse requesting letter/documents with necessary attachments

Requesting Party; Office of the Chairman, Office of the Executive Director, Office of the Commissioner’s, NSA’s, and Other Offices

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Endorse the requesting letter/documents subject for preparation of affidavit of loss with all necessary attachment.

1.Receives and review the request for preparation of Affidavit of Loss and determine if the requesting party is an athlete, coach or an employee of the Commission.

None

10 minutes

Administrative Aide II

2. The assigned Legal staff prepares the Affidavit with the details of the loss as provided by the Requesting Party.

None

2 hours

Head, Legal Affairs Office/

Legal Researcher

3.The Affidavit is given to the Requesting Party for notarization by a Notary Public and submission to the proper authority.

Notarial Fee

(P100.00)

To be paid at chosen Notarial Public

5 minutes

Administrative Aide II

Office or Division:

Legal Affairs Office

Classification:

Simple

Type of Transaction:

G2G,G2C, G2B

Who may avail:

NSA’s, Educational Institutions and other entities

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Prepared Venue Rental Agreement contained the billing computations in three (3) original copiesThe Contract Billing Computations reflects thetotal Fees (venue rental, manpower fees and notarial fee) to be paid by the Client before the actual use the venues

Venue Managers/Person-in-Charge for the use of the PSC Venues.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Endorse the requesting letter/documents subject for review of Venue Rental Agreement for the use of PSC venues and all necessary attachment.

1.Receives and review receives all the documents that require Legal clearance prior to the signing of the PSC Acting Executive Director. Also, checks if all the attachments were included such as:

a.) Approval of the Executive Director;
b.) Letter Request of the Client for the use of the venue;
c.) Matrix of fees to be paid by the Client; and
d.) 3 originally signed CBC (containing signatures of the Client, Venue Managers/Person In Charge and Operations Head).

1.1  If the attachments were incomplete, the request is immediately returned to the Requesting Party.

1.2  If the attachments were complete, the LO-Admin. Aide II forwards the CBC to the Admin. Assistant II for further review.

None

10 minutes

Administrative Aide II

2. Upon careful review and re-computation of the fees, the LO-Admin. Assistant II forwards the CBC to the LO-Head for signing and certifying that the CBC passed through the Legal Office for review. The LO-Admin Assistant II endorses the VRA to the Office of the Acting Executive Director for approval and signing.

None

1 day

Admin Assistant II

3.After the signing of the VRA, the Office of the Acting Executive Director forwards the duly signed CBC to Legal Office for notarization.

Notarial Fee

(P100.00)

To be paid at chosen Notarial Public

2 hours

Administrative Aide II

4. After the notarization of the signed VRA through the Notary Public. The LO-Admin Aide II photocopies the notarized VRA and distributes copies to the following: 

•   2 original copies for Operations (I copy for the Operations office of RMSC/Venue Mangers of Philsports Complex and 1 copy for the Client)

•   1 photocopy for the Commission on Audit
•   1 original copy for the LO-Admin. Assistant II (as copy of the Legal Office)
•   1 photocopy for the LO-Admin. Assistant II (to be attached as supporting documents on the liquidation of the cash advance received for notarization purposes

15 minutes

Administrative Aide II

Office or Division:

Legal Affairs Office

Classification:

Complex

Type of Transaction:

G2G,G2C, G2B

Who may avail:

Requesting Party; Chairman’s Office, Executive Director, Commissioner’s Office, NSA’s and Other PSC Offices

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly endorse requesting letter/documents with necessary attachments

Requesting Party; Office of the Chairman, Office of the Executive Director, Office of the Commissioner’s, NSA’s, and Other Offices

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Endorse the requesting letter/documents subject for preparation with all necessary attachment.

1.Receives and review the request and assures all the necessary attachment are complete; 

1.1  If the attachments are incomplete, the request is immediately returned to the requesting party. 

1.2  If the attachments are complete, the same are forwarded to the Legal Researcher for further review.

None

5 minutes

Administrative Aide II

2. Upon careful review of the attachments, the Legal Researcher prepares the Tax Exemption Request, Affidavit of Undertaking and all other related documents including and endorses the draft to the Legal Office- Head for her initial, certifying that said documents passed through the Legal Office for review.

None

3 hours

Legal Researcher

3.The Legal Researcher endorses the initialed Tax Exemption Request, Affidavit of Undertaking, and all other related documents to the Executive Director for the initial and request for endorsement to the Office of the Chairman for his signature.

None

30 minutes

Legal Researcher

4. After the signing of the Tax Exemption Request, Affidavit of Undertaking and all other documents, the staff from the Office of the Chairman forwards the same to the Legal Office for notarization. 

The signed Affidavit of Undertaking and other documents necessary are notarized by a Notary Public.

Notarial Fee

(P100.00) 

To be paid at chosen Notarial Public

1 hour

Administrative Aide II

5. The Notarized Affidavit of Undertaking and other documentsfor distribution to the following: 

•3 original copies for the Broker
• 1photocopy for the Cashier’s Office
•1photocopy for the Accounting Office
•1 photocopy for the LO-Admin. Assistant II (as copy of the Legal Office)
•1 photocopy for the LO-Admin. Assistant II (to be attached as supporting documents on the liquidation of the cash advance received for notarization purposes)

None

1 hour

Administrative Aide II

6. Endorse all the signed and notarized documents to the assigned Broker for the submission and processing of Certificate of Non-Local Availability

None

10 days
(Processing Time of DTI)

Legal Researcher/Admin Assistant II

7. Monitor and coordinate with Broker the release of Tax Exemption Certificate (TEC) from DOF and submit the same to the BOC including all other import documents for the lodging of the shipment/ cargo.

None

15 days
(Processing Time of DOF/BOC)

Legal Researcher/Admin Assistant II

8.BOC will send the Single Assessment Document (SAD) to the Broker for payment of final duties before release of shipment/cargo.

It depends on the size of the shipment/container and other related fees

10 days
(Processing time of BOC)

Legal Researcher/Admin Assistant II

9.Preparation of Authority to Debit attaching all the related documents and endorse the same to the Legal Officer-Head and Executive Director for counter-signature.

It depends on the size of the shipment/container and other related fees

1 day

Legal Researcher/Admin Assistant II

10.Authority to Debit will be endorsed to the Cashier’s Office, Office of the Commissioner, and Office of the Chairman for their signature.

None

1 day

Legal Researcher/Admin Assistant II

11. Submission of the signed Authority to Debit to PNB/ LanBank to debit the payment for final duties of the cargo/ shipment.

Once the payment is credited to the account of BOC, the BOC will release the cargo/shipment.

It depends on the size of the shipment/container and other related fees

1 day

Legal Researcher/ Admin Assistant II

12. Coordinate with theBroker and will deliver the shipment/cargo on the exact address as instructed by the PSC.  Such shipment/cargo will be subject for inspection by the Property Officer, in-charge thereof for proper documentation.

None

3 days

Legal Researcher/ Admin Assistant II

Office or Division:

MANAGEMENT SERVICES DIVISION

Classification:

SIMPLE AND COMPLEX

Type of Transaction:

G2G- GOVERNMENT TO GOVERNMENT

Who may avail:

PSC EMPLOYEES, COACHES, ATHLETES& OTHER STAKEHOLDER

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

SUBMISSION OF UNDER OATH COMPLAINT

MANAGEMENT SERVICE DIVISION

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

STEP 1:

SUBMISSION OF A SIGNED WRITTEN REPORT, UNDER OATH, DETAILING THE COMPLAINT.

STEP 1:

EVALUATION OF THE COMPLAINT.

NONE

1 day

Admin Chief

STEP 2:

SUBMIT THE COMPLAINT TO RECORDS SECTION FOR PROPER RECORDING.

STEP 2: 

ADMIN OFFICER WILL ASSESS THE MERIT TO THE ALLEGATIONS.

4 Hours

Admin Chief

STEP 3: 

ISSUANCE OF MEMORANDUM FOR WRITTEN EXPLANATION OF THE PERSON INVOLVED.

1 Hour

Admin Chief

STEP 4:

(IF NOT RESOLVED)

ELEVATE TO THE GRIEVANCE COMMITTEE

1 Day

Admin Chief

Office or Division:

MANAGEMENT SERVICES DIVISION

Classification:

COMPLEX

Type of Transaction:

SINGLE G2P- GOVERNMENT TO PRIVATE

Who may avail:

PSC EMPLOYEES, COACHES AND ATHLETES

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

(NEW ID)- PSC ID SLIP AS ENDORSED BY THE NSAAO TO BE FILLED UP BY THE ATHLETE& COACHES

(RENEWAL OF ID)-SURRENDER THE EXPIRED I.D

MANAGEMENT SERVICE DIVISION

Office or Division:

MANAGEMENT SERVICES DIVISION

Classification:

COMPLEX

Type of Transaction:

G2P & G2G GOVERNMENT TO PUBLIC  AND GOVERNMENT TO GOVERNMENT

Who may avail:

CITIZENS

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

COMPLAINT LETTER

888  / MALACAÑANG WEBSITE

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

STEP 1:

CITIZENS WITH COMPLAINTS MAY RELAY THEIR CONCERN TO THE 888 HOTLINE OF MALACAÑANG.

STEP 1:

LOG-IN TO THE 888 WEBSITE AND PRINT THE COMPLAINT LETTER.

NONE

30 Minutes

ADMIN STAFF

STEP 2:

REVIEW THE COMPLAINT RECEIVED.

30 Minutes

ADMIN CHIEF

STEP 3:

FORWARD THE LETTER TO THE CONCERNED OFFICE/EMPLOYEE AND ADVISE TO DIRECTLY RESPOND TO THE COMPLAINANT AND SUBMIT A COPY OF THE RESPONSE TO THE ADMIN OFFICE.

30 Minutes

ADMIN STAFF

STEP 4:

ADMIN OFFICE WILL SUBMIT A NOTICE OF REPORT TO THE MALACAÑANG.

5 Minutes

ADMIN STAFF

Office or Division:

MANAGEMENT SERVICES DIVISION

Classification:

SIMPLE

Type of Transaction:

G2P & G26 GOVERNMENT TO PUBLIC  AND GOVERNMENT TO GOVERNMENT

Who may avail:

CLIENTS AND STAKEHOLDER

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

FEEDBACK FORM

DROP BOX

CLIENT STEPS

AGENCY ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

STEP 1: 

CLIENTS HAVE TO ACCOMPLISH THE FEEDBACK FORM AVAILABLE AT THE PSC PUBLIC ASSISTANCE DESK, LOCATED AT THE PSC LOBBY, AND VARIOUS FRONTLINE OFFICES AT THE PSC ADMIN BLDG.

STEP 1: 

FEEDBACK FORMS WILL BE COLLECTED EVERY FRIDAT AT 4:30PM AND WILL BE REVIEWED BY THE ADMIN ON THE FOLLOWING WORKING DAY.

NONE

1 DAY

ADMIN CHIEF

STEP 2: 

DROP THE FEEDBACK FORM IN A DROP BOX OR EMAIL AT This email address is being protected from spambots. You need JavaScript enabled to view it.

STEP 2:

CONCERNED EMPLOYEE/OFFICE WILL BE PROPERLY INFORMED ABOUT THE MERIT FOR POSITVE FEEDBACK AND THE COMPLAINT IF THERE ARE NEGATIVE FEEDBACK.

Office or Division:

Office of the Chairman

Classification:

Complex

Type of Transaction:

G2B / G2G

Who may avail:

All Government Agencies, Local Government Units, Accredited/Recognized National Sports Associations (NSA), International Counterparts and other sports stakeholders

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Evaluation and provision of barcode/ tracking number

Records Office (Receiving Area)

Endorsement/recommendation from NSA Affairs Office (for NSA related requests)

NSA Affairs Office

Endorsement/recommendation from the Senior Executive Assistant (for requests from government agencies, local government units and other institutions)

Office of the Senior Executive Assistant

Endorsement/recommendation from the Executive Director (for interoffice concerns and other major requests )

Executive Director’s Office

Resolution on the submitted request

Office of the Chairman

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

Submission of formal letter of communication to Records Office

Evaluation of Records officer on the submitted letter and placing of tracking number/ Bar code

The same will be forwarded to the following :

NSA Affairs Office for NSA related concerns

Office of the Senior Executive Assistant for inter-government agencies, local government units and other institutions matters

Executive Director’s Office for inter-office concerns or other major concerns about the Agency

NONE

5 minutes

Records Officer

Assessment and proper endorsement with appropriate comments from the Executive Director  or Senior Executive Assistant or NSA Affairs Office Coordinator/Head

NONE

2 days

Executive Director

Senior Executive Assistant

NSA Affairs Office Coordinator

NSA Affairs Office Head

Resolution on the submitted communication

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Clients may submit their feedback to the suggestion box located at the PSC lobby or to our official e-mail address at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

How feedbacks are processed

Upon receiving the feedbacks, it will be forwarded to the office of the Senior Executive Assistant or concerned office for evaluation and appropriate action within 3 days

The reply of the Office of the Chairman will be in a formal communication to be submitted to the concerned party

For further inquiries, clients may contact 8525-0808 local 148/158/888

How to file a complaint

Clients may submit their complaints to the suggestion box located at the PSC lobby or to our official e-mail address at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Also, clients may file a complaint through the Citizen’s Complaint Hotline number 8888

How complaints are processed

Complaints will be assessed accordingly with proper investigation and will be forwarded to the concerned office for letter of explanation.

Contact Information of CCB, PCC, ARTA

ARTA : This email address is being protected from spambots. You need JavaScript enabled to view it.

1-ARTA(2782)

PCC : 8888

CCB : 0908-881-6565 (SMS)

Office or Division:

Office of the Commissioners

Classification:

Simple

Type of Transaction:

G2G – Government to government, G2C – Government to Citizen, G2B – Government to Business Entity

Who may avail:

Partners and Stakeholders

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT
STEPS

AGENCY
ACTIONS

FEES TO
BE PAID

PROCESSING
TIME

PERSON
RESPONSIBLE

1. Have the document received by the Records Office

1. Records Office shall receive the document and attach a barcode for tracking. They shall then forward the document to the Office of the Commissioner.

None

4 Hours

Records Officer
Records Office

2.  Receive the document and log it in the incoming-outgoing record

None

3 Minutes

Administrative Staff
Office of the Commissioner

3.  Endorse the document to the Commissioner for appropriate action

None

10 Minutes

Administrative Staff
Office of the Commissioner
or
 Executive Assistant
Office of the Commissioner

4.  Instruct an action based on the request

None